beta

Division 1-On-1 Trainers FAQ

Customers


Why can’t I see the trainer’s name or picture before the session?

The NCAA prohibits college athletes from using their name or image to advertise the availability of training sessions.

How does payment work?

The card that you have on file under your account will be charged 48 hours after the trainer has marked the session as complete.

What is the price per session?

For a one hour 1-on-1 session, the price is $50. For group sessions, the pricing follows our group pricing structure, fonud here.

What’s the cancellation policy?

There is no cancellation policy. We understand that schedules can change last minute, so there’s no penalty for having to change the timing of a session. Just make sure that you discuss any changes with the trainer in the chat box.

Can I purchase session packages?

Our sessions are purchased on a one by one basis to ensure flexibility for you and the trainers.

Is there a minimum/maximum age for trainees?

Any athlete 7 years or older can train with us.

What data do you collect from me?

Please see our Privacy Policy to better understand the information that we collect and what it is used for.

Where do training sessions take place?

The NCAA does not allow the use of university facilities for training sessions, but your driveway, your backyard, public town sports facilities, and other elementary/middle/high school facilities are all acceptable training locations.

Can I tip the trainer?

No, as this is an NCAA violation.

Can I take a picture of the trainer?

No, you may not take any pictures during the session that include the trainer. Additionally, social media posts including the trainer’s name/picture are not permitted.

What if I request a session but the trainer denies the request?

You can go back through the request process and request a different trainer.

Trainers


Does the NCAA permit this?

Yes! NCAA bylaws allow you to be a personal sports trainer, and we have received explicit, written approval from the NCAA allowing student-athletes to make money as trainers.

Will my university be made aware that I am a trainer?

Yes. We work directly with the NCAA compliance officers in each university’s athletic department as well as the varsity sports team coaches. They are in the loop and know that we are operating the service on campus.

Is there a limit to how many sessions I can do?

There is no limit to how many sessions you can complete.

Can I receive tips?

No. This would be an NCAA violation.

Where do sessions take place?

The NCAA does not allow the use of university facilities for training sessions, but your driveway, your backyard, public town sports facilities, and other elementary/middle/high school facilities are all acceptable training locations.

Can I use my social media accounts to advertise myself as a trainer?

No. You are not allowed to use your name, image, or appearance to market the availability of training sessions.

Do I have to pay to sign up as a trainer?

Signing up is totally free.

Do I need to bring equipment to each session?

Trainers are in charge of bringing their own equipment to each session. When chatting with the parent and scheduling sessions, you can also discuss the equipment that the trainee can bring from home.

When can I start training?

As soon as you are registered on the website as a trainer and you receive your first training session request.

Can I train athletes while I’m in my hometown?

Yes, but you must first update your location on your profile dashboard.